How Cleaning Between Stays Works

Between one guest checking out and the next checking in, there are often only a few hours. In that short window, a process happens that has a disproportionate impact on reviews: cleaning.

What we check first

Before any cleaning, we do a quick inspection of the property: we look for damage, check that nothing is missing, and confirm appliances and equipment are working. This step prevents unpleasant surprises for the next guest.

The cleaning process

We follow a fixed checklist per room — kitchen, bathrooms, bedrooms, living room, and outdoor areas — to ensure consistency no matter who does the cleaning. Bedding and towels are always replaced, never just “tidied.” High-contact surfaces (light switches, door handles, remote controls) get extra attention.

Restocking consumables

Soap, toilet paper, coffee or tea pods, and basic kitchen staples are restocked at every cleaning. A property missing these small details generates complaints disproportionate to the actual issue.

Final check

Before a property is marked as ready, we do a photo check of every room. This serves two purposes: confirming nothing was missed, and creating a record in case a dispute arises over the property’s condition.

Why this matters to the owner

Inconsistent cleaning is one of the most common causes of 3-star reviews — even when the property itself is excellent. A structured process, not dependent on the memory of whoever is cleaning, is what separates amateur management from professional management.